Learn more about the Halo Call Center from Telkomsel
Now, it’s certain that everyone needs a contact center like a Halo call center for people who Telkomsel provider users. Because it is very important for the company to provide customer service as it can be used as input and also as a bridge or link to help its customers when they have difficulty.
Because if there are noticed problems or malfunctions in a company’s service use, no one can help them except the official part of the company. It also covers all companies that run online today, including one of which is like Telkomsels, which has been gallantly established since ancient times.
Ay Halo Call Center von Telkomsel?
I’m sure many people have similar questions because they also want to know what the benefit of the call center is, which some people really need only when there are mistakes or distractions. Of course, having this call center is a kind of company to help its users if they get a problem with the service.
Because the problems that each customer faces are different, many of them usually complain aboutthis time by coming to GraPari Telkomsel to find a solution to their problem. And here’s the function of the Halo Call Center , which is to save your time and speed up service so you canget soy without having to go to Grari.
Because of today’s increasingly sophisticated technology, the company can also increase its various services according to the needs of its users. So that the company will be able to innovate by providing these kinds of services to Telkomsel provider users. The Telkomsel card is divided into different types such as Halo, Simpati, Loop and As.
With a variety of cards from Telkomsel, customers will of course not only get the same problem, but also are very different. That’s why the company has released an innovation to provide multiple services mixing call centers to effectively overcome all the issues above. It turns out that the various Telkoms call centers are also very interesting.
24-hour call center for Telkomsel users
For those of you who use Telkomsel users, you don’t have to worry if you have problems even in the middle of the night. Because the call center created by Telkomsel has a 24-hour operating system, so you can contact it at any time if your network is damaged.
Of course, with the Halo call center, you don’t have to leave the house to go to GraPari Telkomsel points of sale, because you will only be served by contacting the call center. While people are aware of the existence of this service, the proof is that many people don’t know how to contact the call center. If you want to contact such a service center, you can do so for a fee or free.
The method that can be done if you want to contact the call center by calling 188 so that postpaid users can get free service. In terms of paid service, it is for prepaid users for rp300 per call when they call 188. There is also an alternative for you if you want to contact him through another operator number, 08071811811.
Social media-based customer serbisyo
For those of you who use social media such as Facebook, Instagram, and Twitter, accounts with a username need to be familiar @Telkomsel, even if you don’t do it on purpose. Perhaps many of you think that social media accounts are usually social media accounts that the company uses only as a formality to show their products.
Although social media is not limited to its function only, as it turns out that Telkomsel created the account itself, so it can also be used as a kind of customer service or call center for social media users when there are problems with Telkomsel providers. So, if you can’t or don’t want to contact the Halo call center, you can complain about issues via social media.
To complain about problems with your card, you can try complaining about it through one of the social media platforms like Twitter. In this way, all you have to do is send a direct message to your Twitter account @Telkomsel the problem you’re experiencing. Later, customer service will offer solutions or provide answers to the problems you are experiencing.
All of Telkomsel’s loyal customers are strongly advised to follow some of Telkomsel’s social media, because you can not only be used as a call center, but also receive interesting information about the promo offered by Telkomsel.
GraPari Offline Outlets von Telkomsel
If you tried to contact the call center by call either via social media or through the Halo call center, but did not receive a good response due to signal restrictions. The only last resort that could be done to report the complaints felt was to visit an offline branch of Telkomsels, named Grari Telkomsels.
Of course, if you visit the Telkomsel grapari, you can find solutions to all the problems you’ve got. Some of the problems or service requests from Telkomselsel customers coming to Telkomsel points of sale are the activation of the expired number, it is also possible to update the 3G card so they can enjoy 4G access service, in a replacement for a new card because the old card is lost.
The advantage of visiting GraPari Telkomsels is that the solution provided by customer service can certainly be resolved, so there is clarity and results when you visit the outlet. Although it turns out that your problem cannot be overcome, Telkomsels at GraPari will certainly offer other services that can help Telkomsel users, whether it’s a new map or something else.
There are several reasons why you don’t have to hesitate to contact the service from Telkomsel. Because it’s indescribable that many people actually have a problem, but it’s lazy to complain to the Halo call center because many of them acknowledge that they can’t get a clear solution.
In fact, everyone for Telkomsel users has also admitted that the services provided by Telkomsel’s service are very enjoyable and always offer the best solution. It is more than enough to imagine what quality this provider is. In addition, friendly service will give its users the opportunity to complain.
Compared to users of other network operators, we see that Telkomsel is a provider that first rank in terms of the number of users and also the quality provided. In addition, the quality of the network, which can reach all areas in Indonesia, is also one of its facts. In addition, customers feel a sense of humour at the Halo call center to solve problems from the network.